The Civil Registration Agency of Kosovo has announced the successful integration of over 3 million missing civil status records into their identity management system. This achievement was made possible through funding from the European Union (EU) and with the support of the Danish Refugee Council, spanning from 2012 to 2023. The project aimed to fulfill the agency’s mandate under the dialogue process between Kosovo and Serbia.

On 1 June 2023, the Civil Registration Agency of Kosovo can officially announce the successful completion of the integration of data from over 12,000 civil status registers into their system.  This accomplishment marked the finalisation of the “Digitalisation of the Certified Copies of Civil Registry Books – Phase III” project, which aimed to link the certified-copy e-archive and the Central Civil Status Register in Kosovo. The project, funded by EU, had a budget of EUR 2 million and was implemented by Danish Refugee Council over a 42-month period, starting on 2 December 2019.

The main objective of the project was to contribute to the creation of a single, comprehensive upgraded system of civil status data towards enhancing the reliability of Kosovo’s registration system in the framework of the Belgrade-Pristina dialogue. Key staff of the Civil Registration Agency of Kosovo, Ministry of Interior as well as Municipal Civil Status Offices, (providing services on local level) participated in the project.